Frequently asked questions

BitCap is a private investment services organized around some major key activities:

• financial research for private and institutional investors, 
• funds and private wealth management, 
• portfolio construction tools 
• buy and sell precious metals 
• investment in global technologies

No minimum investment amount required. .

Purchase orders can be paid by ATM transfer (up to ¥’500000) or crypto currencies.

Confidentiality of information and respect of our clients’ privacy are fundamental values of our business.

As a security measure, we use an extended SSL certificate which lets you verify if you are actually on our site, and the data exchanged between your web browser and our website are encrypted (encryption level 128 bits); this information cannot be intercepted.

As long as it’s possible we only communicate information relative to your transactions via our secured internal messaging service.

However, in a case where we could not obtain a response in a reasonable time frame, we could contact you directly by telephone or email.

We will never ask you to communicate your banking card information via telephone.

BitCap does not forward any personal information, or information relative to your transactions, to any authority or government whatsoever.

However, in very precise and serious cases – for instance, if we suspect certain transactions to be tied to criminal activities or money laundering, or if you’re being officially investigated or condemned by a recognized jurisdictional institution – we are obligated to report them or to cooperate with the authorities.

All investments involve risk - coins and bullion are no exception. 

The value of a bullion coin is affected by many economic factors, including the current market price of bullion, the perceived scarcity of the coins and many other factors. 

Some of these factors include the quality, current demand and general market sentiment. Therefore, because both bullion and coins can go down as well as up in value, investing in them may not be suitable for everyone. 

Since all investments, including bullion and coins, can decline in value, you should understand them well, and have adequate cash reserves and disposable income before considering a bullion or coin investment.

BitCap is not an investment company. Its website bitcap.jp neither sells financial products nor provides financial advice.

A BitCap account is neither a precious metals account nor a bank account.

BitCap’s activity is limited to buying, selling and storing precious metals in physical form – bars and coins exclusively.

The buy/sell operations are executed in conformity with orders placed by the clients.

BitCap is not a precious metals depository for its clients. Precious metals held by our clients in secured vaults do not appear on BitCap’s balance sheet and are exclusively owned by our clients, as attested by the storage certificates.

BitCap is not an investment fund or a financial institution, so it is not regulated as such.

Our trading activity is relatively simple, and we do not act as counterparty to our clients.

However, given the importance of the transactions and our international activity, we apply a preventive policy against money laundering and tax evasion, and we are obligated under law to report any suspicious activity to the competent financial authorities.

No. The prices you see are the prices you pay. The only charges BitCap adds are for shipping, handling and insurance on precious metals. 

There are 31.1034768 grams in a troy ounce.